Legal
Privacy Policy
How Wapio collects, uses, and protects your personal information and data.
Last updated May 1, 2026
Information We Collect
We collect information you provide directly during registration, profile creation, and purchases including your name, email address, and payment information. We also collect WhatsApp API usage data including message metadata, recipient details, and delivery statistics. Additionally, we automatically collect technical information such as IP addresses, device information, browser type, operating system, and interaction patterns when you use our Service. We may use cookies and similar tracking technologies to collect information about how you interact with our platform.
How We Use Your Information
We use the information we collect to: provide, operate, maintain, and improve the Service; process transactions and send related information including purchase confirmations; send technical notices, updates, security alerts, and support messages; respond to your comments, questions, and customer service requests; monitor and analyze trends, usage, and activities in connection with our Service; detect, investigate, and prevent fraudulent transactions and other illegal activities; personalize and improve your experience; and comply with legal obligations.
Information Sharing
We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf such as payment processing, data analysis, email delivery, hosting, customer service, and marketing. We may disclose your information if required to do so by law or in response to valid legal requests. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use encryption for data in transit and at rest, and we regularly review our security practices. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Message Content and Processing
Message content may pass through Wapio infrastructure to provide delivery, logging, debugging, and webhook features. We process this data solely to provide the Service. Message content is retained according to your plan settings and may be automatically purged after the retention period. We do not access message content for advertising purposes and do not sell message data to third parties.
Your Rights and Choices
You may access and update your account information at any time through your account settings. You may opt out of receiving promotional communications by following the unsubscribe instructions in those messages. You may set your browser to refuse cookies, though some features may not function properly. Depending on your location, you may have additional rights under applicable data protection laws including the right to access, correct, delete, or port your personal data, or to object to certain processing.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country of residence. We ensure that any such transfers comply with applicable data protection laws and that your information remains protected to the standards described in this policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at support@wapio.io.
If you have questions about these terms, contact us at support@wapio.io